Help & Support
Frequently Asked Questions
Please refer to our FAQ page.
Order and Payment
Simply select the items you'd like to purchse and they will be added to your shopping cart. When you've finished shopping, checkout and make your payment using the paypal system (you can pay with paypal or your credit or debit card using this method)
You can also select Cheque as your method of payment. You will be asked to print off a copy of your order and include it with your payment made payable to "Pink Kat." Please note, your order will not be sent out until your payment has cleared.
Postage and Packaging
All our goods are sent by recorded delivery in the UK. This is so your items don't get lost, and that if there is a mistake somewhere, we have the reference numbers so we can shout at the post office for you (this very rarely happens!)
For overseas postage, all items are sent by Airmail with a proof of posting certificate. We can send your goods recorded overseas, but this is an extra cost by quotation.
Within the UK: £3.00 per order
Within Europe: £3.50 per order
Rest Of the World: £4.50 per order
As everything online is ready made and ready to send out, all orders will be sent out with 3 working days of cleared payment!
Returns Policy
All items listed on our website are Sale items. All Sale items are non-returnable, so please choose carefully.
Terms and Conditions
Please refer to our terms and condition page.
Privacy Policy
Please refer to our privacy policy page.
Contact Us
Please use the online contact form to contact us.
